For Target’s Fall 2010 Back to College Campaign, our team worked with Smashing Ideas and Wieden + Kennedy to produce a set of integrated Facebook apps designed to support college roommates with messaging, financial management, shopping and related tools. The apps were developed using PHP and MySQL rendering FBML for compatibility with the Facebook profile tab environment.
Preceding Facebook’s own “private groups” feature, the Target Back to College apps allowed users to create roommate groups by inviting their friends to join a “room”. Once in the room, group members had the ability to communicate via an instant messaging service; collaborate on creating a shopping list for their room, with individuals electing to contribute specific items; manage room finances through a “bill splitter” feature and share an event calendar.
The architecture for the Target apps featured a REST web service integrated with Facebook via the Open Graph API combined with an XSL-based UI rendering engine for flexibility in generating and updating the user interface. Data exchange between the client and the REST web service was accomplished through JSON data communicated via the Facebook FBJS AJAX capability.
THE CHALLENGE
In the summer of 2010 Target and AOR Wieden+Kennedy were seeking to create a big idea to live in social media and beyond that (would) differentiate Target from the pack and show students and Mom that they understand (their) college lifestyle better than any other retailer.
THE STRATEGY
Provide authentic social solutions for real college situations.
THE SOLUTION
Create a Facebook solution “The Back to College Roomate App”™ – to serve returning college students with useful tools, while telling branded, product-centric stories.
Minimum requirements included:
- Facebook integration, blending technologies (FB, YouTube, others)
- Translation of creative vision and grounding it with real application capabilities
- Interpreting and integrating both clients™ feedback (Target and Agency) into a seamless customer experience
THE WORK
Our team worked iteratively and collaboratively to ensure that the clients goals we’re met, and exceeded. Our consensus driven process helped the clients to understand technological potential vs reality as well as understanding best UI practices relative to FB API utilization.
We constructed all framework and functionality required for a feature rich Facebook experience within a 10 week time-frame. Key App Features included:
- Facebook.com/Target
- College Tab
- Video Player with MTV Video
- Roomate App, Dashboard, Interactive Shopping Checklist
- Roommate Messenger
- Events Calendar
- and Bill Splitter
